Frequently Asked Questions

Who regulates cannabis retail stores in Ontario?

The Alcohol and Gaming Commission of Ontario (AGCO) regulates cannabis retail licensing, store authorizations, inspections, and compliance throughout Ontario.

What licences do I need to open a cannabis store?

Most businesses require:

• A Retail Operator Licence (ROL)

• A Retail Store Authorization (RSA)

Additional approvals may be required depending on your business structure and operations.

How long does a cannabis licence application take?

Processing times vary depending on the completeness of the application, background reviews, and whether additional information is requested by the AGCO.

Can the AGCO inspect my cannabis store?

Yes. AGCO inspectors may attend licensed cannabis retail locations to verify compliance with legislation, licence conditions, and the Registrar's Standards for Cannabis Retail Stores.

What happens during an AGCO cannabis inspection?

Inspectors may review:

• Store operations

• Employee compliance

• Required records

• Security measures

• Product handling procedures

• Advertising and promotional practices

• Age verification procedures

What happens if my cannabis store violates AGCO rules?

Depending on the circumstances, the AGCO may:

• Issue compliance orders

• Impose monetary penalties

• Suspend or revoke licences

• Refuse licence renewals

• Add licence conditions

• Commence enforcement proceedings

Can my cannabis licence application be refused?

Yes. The AGCO may refuse an application where legislative requirements are not met or concerns arise regarding an applicant's eligibility or suitability.

Can I sell my cannabis retail business?

Yes. However, ownership changes and business acquisitions often require regulatory approvals and careful consideration of AGCO licensing requirements before a transaction is completed.

Can I appeal an AGCO cannabis decision?

Many AGCO licensing and enforcement decisions may be reviewed or appealed depending on the legislation and the specific regulatory action involved.

Can VENTI Legal assist with cannabis regulatory matters?

Yes. VENTI Legal assists cannabis retailers and entrepreneurs with licence applications, regulatory compliance, inspections, investigations, enforcement proceedings, licence transfers, and AGCO-related matters throughout Ontario.

Need Assistance with a Cannabis Licensing Matter?

Whether you're opening a new cannabis retail store, purchasing an existing dispensary, responding to an AGCO inspection, or facing a regulatory issue, VENTI Legal provides practical legal guidance for Ontario's cannabis industry.

Book a consultation today to discuss your cannabis matter with our team.